Sale Assistant

Our Business

After a twenty-year
hiatus, the brand was revived in 2003 by Farrow’s son Simon following the
discovery of a vast archive of vintage sunglasses in the family’s London warehouse.
Today, operating under the original Linda Farrow name, the brand is renowned
for collaborating with some of the world’s most acclaimed designers, constantly
bringing a new perspective to the brand.

The Role

We are currently seeking a Full Time and Part Time Sales
Assistant to work in our Central London stores, effectively providing exceptional
customer service by building client loyalty in order to maximise profitability
and productivity.

Main Duties and Responsibilities

-Deliver amazing customer service and exceptional
product knowledge

-Demonstrate an excellent sales
ability by playing an active role on the selling floor

-Assist the management team in resolving all
client issues/complaints quickly and effectively

-Work within a team
to ensure facility maintenance, presentation and organisation

- Ensure cash control procedures are properly
followed

- Ensuring cashing up and EOD reporting is executed
correctly
- Ensure all KPI targets and expectations are
delivered

- Assist with deliveries, visual merchandising and
maintaining a tidy back of house

-Possess strong interpersonal skills to aid the
development of a client book and returning customer base

Knowledge and Skills 

- Exemplary selling skills 

- Excellent communication skills

- Time management skills

- Team Player

- Highly commercial 

- Target driven 

- Sales focused

-Immaculately presented 

KPIs 

Customer Service
Ambassador of world class customer service and Linda Farrow

Mystery Shop result of 90%

Sales

Achieve sales targets as set by Management

Always striving to increase sales on floor

Maintain a high productivity target as determined
by Management

Operations
Assist with Visual Merchandising

Assist with Stock Processes

Security

Relations
Ambassador of Linda Farrow in store

Dedicated to enhancing reputation of brand within
the store or with Host Store management

Attendance of training meetings and responds
positively to coaching feedback

Requirements 

- Flexible and available to work Retail Hours

Education and Experience

- 2-4 years Retails Experience

- Experience with high-end luxury product